Awaab's Law phase 2

Awaab's Law enters its second phase on the 30th of November 2026, extending the strict statutory response timescales introduced for damp and mould to include seven further hazard categories: excess cold, excess heat, falls on the level, structural collapse, fire and explosions, electrical hazards, and domestic hygiene.
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This creates a critical link to the Housing Health and Safety Rating System (HHSRS) that is often misunderstood — HHSRS assesses risk against a hypothetical vulnerable occupant, whereas Awaab's Law takes a person-centred approach, meaning a hazard can trigger a landlord's legal duties for a real tenant even where it would fall short of HHSRS Category 1.
 
With emergency hazards requiring investigation and safety works within 24 hours, and significant hazards within 10 and 5 working days respectively, landlords whose surveying and triage processes are still built solely around HHSRS assessment will be exposed the moment Phase 2 takes effect.
 
Preparation now — not in November — is what separates organisations that meet these duties from those that discover the gap during their first non-compliant case.
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We help housing associations and local authorities close the gap before Phase 2 arrives on 30th of November 2026:
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Gap analysis — benchmarking your current surveying, triage, and repairs processes against the seven new hazard categories and their statutory clocks


Hazard triage scripts — covering all Phase 2 categories, aligned to RSH and Ombudsman expectations


Survey templates — with built-in statutory clock tracking, so nothing slips past its deadline


Board-level assurance briefings — separating confirmed requirements from planning assumptions, ready for governance and scrutiny


Frontline advising — building the judgement calls Awaab's Law demands, so staff recognise when a hazard meets the threshold for a specific tenant, not just against a generic HHSRS benchmark

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